SKU PROJ-003 · Release 2024
Clearing
First product designer to work with Gireve: mapping the stakeholders, laying the first bricks of the design system, structuring the Clearing module, then handing everything over.
SKU PROJ-003 · Release 2024
First product designer to work with Gireve: mapping the stakeholders, laying the first bricks of the design system, structuring the Clearing module, then handing everything over.
Gireve is the first B2B platform of electric mobility, with one of the widest coverages of charging points in Europe: its Connect Place solution connects charge point operators (CPO) and e-mobility service providers (e-MSP). But in a still-fragmented market, user journeys lacked consistency and slowed product adoption, in the middle of a product reorganization and a shift to agile, with no designer in place. Arriving first means laying foundations for those who follow.
First reflex on untouched ground: identify who does what. CPO, e-MSP, product, tech and business teams in the middle of a reorganization. A stakeholder map to anchor design where decisions are made, and to listen before drawing.
Standards, starter components, conventions: the first bricks of a design system built to outlive its designer. In parallel, structuring the interfaces of the Clearing module, the verification of invoices between charging players: information extraction (number, period, issuer, amounts), contextual help, discrepancy handling.
Workshops with the business to co-build, then a complete handover: documented foundations and context passed to Eva Chanthapanya (Yeita), who then carried out a twelve-month mission on billing. PM-designer duo, in-depth discovery, DesignOps.
Three months to lay foundations: stakeholders mapped, first bricks of a design system, a structured Clearing module. Then a complete handover to Eva, who carried out a twelve-month mission on these foundations and anchored a product culture around billing.