Retail Digital Booster · BNP Paribas

SKU PROJ-006 · Release 2020 – 2023

Retail Digital
Booster

Open Banking Design system API

Three years in the Retail Digital Booster program: bringing BNP Paribas into Open Banking, with APIs for the group's international entities, and the Stellar design system rolled out to a dozen products.

12 products covered by the Stellar design system
5 international entities: France, Italy, Belgium, Luxembourg, Asia
3 years from apprenticeship to product manager

Spec sheet

Role
UX Designer (apprenticeship), then UX Designer / Product Manager (permanent), IT Group.
Duration
3 years (2020 – 2023): 2 years of apprenticeship, then 1 year on staff.
Team
Product Management squad, business and IT teams, Scrum Masters, Fabernovel for Stellar.
Tools
Figma, Jira, qual & quant studies, ideation workshops, PI plannings.
Tracked indicators
End-user satisfaction on the B2B journeys.
Industry
Banking: BNP Paribas, IT Group, Montreuil.

The problem

Open Banking enables financial institutions to share data through APIs. The Retail Digital Booster program's mission: develop APIs for BNP Paribas' international entities (France, Italy, Belgium, Luxembourg, Asia) to leverage data, optimize marketing campaigns and improve product life cycles. Within the Product Management squad, my role: UX coherence across the board, on products built by IT, far from real usage.

The method

01 Show the value of the APIs

Identify opportunities and demonstrate the added value of the APIs to all entities: supporting squads on their quarterly roadmaps, facilitating product interdependencies (security, data verification). And co-organizing PI plannings with the tribe's Scrum Master: demanding demos, cross-functional topics, dedicated moments where business users question the squads directly.

The design system decision process, mapped out

02 Bring teams closer to users

A feedback framework built to bring teams back to real needs: product owners integrate concrete feedback into development. When the program extends to cash management products with user interfaces, taking charge of the user experience: visual consistency and product debt reduction.

The Stellar team process: Design, Develop, Deliver

03 Co-create the Stellar design system

Stellar, co-created with Fabernovel developers: first deployed on a pilot product, then extended to a dozen products as a library accessible to developers. Improved visual coherence, reduced product debt, easier internal development.

The Stellar design system: the color palette, co-built with Fabernovel

The outcome

APIs adopted by five international entities, a feedback framework that brought teams closer to end users, and Stellar rolled out to a dozen products. Three years, from apprenticeship to product manager.

They said

Matteo has demonstrated his design system skills. His sense of sharing and communication streamlines collaboration with developers, business teams and IT. Excellent prioritization skills, strong adaptability: he excels in agile organizations. Positive and energetic, he rallies teams toward the collective goal.
Romuald Senathirajah · Product Manager, BNP Paribas

Other drops

SKU PROJ-001 Product, data & AI · Citeo SKU PROJ-002 Espace Territoires · Citeo SKU PROJ-003 Clearing · Gireve

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